Look beyond the visible damage
A broken board can be isolated damage; repeated movement along a run may involve posts, connections or ground conditions. Tell us whether the problem appeared suddenly, follows a storm or has gradually worsened. Photos from a safe position help explain the issue without requiring you to diagnose it.
Keep sound sections where practical
A repair can involve selected pickets, rails, hardware or posts. Matching an older material or finish may be imperfect, and disturbing one component can expose additional deterioration. The proposal should state the known repair area and how newly discovered work would be approved.
Gate problems deserve their own check
A latch that no longer meets its strike may reflect loose hinges, a sagging frame or a moving support post. Adjusting hardware alone may not solve the underlying issue. Include gate size, material and how it behaves in your request; do not force a heavy or unstable gate.
Know when replacement is the better scope
Widespread decay, repeated failed repairs or an unsuitable layout can make replacement more practical. Compare the work retained, expected maintenance and total scope rather than choosing only the lowest immediate price. Ask about separate assessment charges before a visit is scheduled.